RTOs must handle various tasks post-registration, such as annual declarations, AVETMISS reporting, and marketing compliance, but validation usually presents the biggest challenge.

Even though we’ve written about validation several times, let's revisit its definition. ASQA calls validation a quality review of the assessment process.

Put simply, validation checks which parts of an RTO's assessment process are accurate and spots areas for enhancement. A proper understanding of its main elements can make validation less daunting.

The 2015 SRTOs Clause 1.8 requires RTOs to make sure their assessment systems, including RPL, are compliant with training package requirements and conducted per the Principles of Assessment and Rules of Evidence.

The standards mandate two types of validation.

The primary validation type ensures compliance with the training package requirements for your RTO's assessments.

The second validation type ensures that assessments adhere to the principles of assessment and rules of evidence.

This implies that we validate both prior to and following the assessment. The focus of this article is on the first type: assessment tool validation.

Exploring the Two Types of Assessment Validation

Defining Assessment Validation

As previously discussed in our blogs, validation involves two processes: (1) assessment tool validation and (2) post-assessment validation.

Assessment tool validation, sometimes called pre-assessment validation, focuses on ensuring all unit requirements are met, in line with the first part of the clause, ensuring complete workbook compliance.

In contrast, post-assessment validation focuses on the implementation, requiring Registered Training Organisations to conduct assessments according to the Principles of Assessment and Rules of Evidence.

This article will focus on assessment tool validation.

How to Properly Conduct Assessment Tool Validation

Having discussed the two types of validation, let’s delve into assessment tool validation.

Best Times to Conduct Assessment Tool Validation

Assessment tool validation aims to verify that all elements, performance criteria, and performance and knowledge evidence are covered by your assessment tools.

Hence, whenever new learning resources are bought, assessment tool validation is necessary before student use.

There's no requirement to wait for the next validation schedule in your 5-year cycle. Validate new resources promptly to ensure they’re appropriate for students.

However, this isn't the only time to perform this type of validation. Conduct assessment tool validation also when you:

- when resources are updated
- adding new training products on scope
- training product updates are reviewed against your course
- learning resources are identified as a risk during the risk assessment

The Australian Skills Quality Authority employs a risk-based approach for regulating RTOs and expects regular risk assessments. Therefore, student complaints about learning resources are an ideal time to conduct assessment tool validation.

Which Training Products to Validate?

Recall, this type of validation aims to ensure all learning resources are compliant before use. All RTOs must validate each unit's resources.

Assessment Tool Validation: Required Resources

Training Materials

Given that you are validating your assessment tools, you will need the complete array of your learning resources:

Mapping tool – the first document to review. It indicates which assessment items meet unit requirements, aiding in faster validation.

Learner/student workbook – check its suitability for use as an assessment tool. Verify clear instructions and sufficient answer fields. This is often a gap.

Assessor guide/marking guide – check that there are sufficient instructions for assessors and clear benchmarks for each assessment item. Clear benchmarks are vital for reliable assessment outcomes.

Other related resources – such as checklists, registers, and templates developed separately from the workbook and marking guide. Ensure they are suitable for the assessment task and address unit requirements.

Validation Panel

Clause 1.11 describes the requirements for validation panel members, indicating that validation can be performed by one or more persons. RTOs often require all trainers and assessors to attend, and sometimes industry experts are invited.

Your validation panel must, as a group, possess:

Vocational competencies and industry skills pertinent to the unit being validated

Current knowledge and skills in vocational teaching and learning

Either one of the following training and assessment credentials:

TAE40116 Certificate IV in Training and Assessment or an equivalent successor

Validation tool/template
Having a validation tool helps you with both the validation process and documentation. Using a validation tool makes it easier to look at how each assessment item maps against each unit requirement.
Having a validation tool aids both the validation process and documentation. It simplifies seeing how each assessment item maps to each unit requirement.
At the same time, it can serve as your document evidence that you have validated your resources before letting the students use them.
It also acts as evidence that you have validated your resources prior to student use.

ASQA does not specify a required template for assessment tool validation, but many templates are accessible online. These tools usually have validators review the tools as a whole to ensure they meet the principles of assessment.

Assessment Principles Guide Yes/No/Partially Comments
1. Fair
2. Flexible
3. Valid
4. Reliable

While these templates simplify the validation process, they can introduce judgment errors because there is insufficient space for comments on each assessment item.

We recommend using a more detailed template to examine each unit requirement and the assessment items that correspond to them. Here is an example:

Element Performance Criteria Assessment Directions Standards Assessment Instrument Rectification Recommendations
What do you Need to Check?
What to Inspect?

As stated in our blog post Common Problems In Assessment Tools, you must ensure your assessment tools allow trainers to adhere to assessment principles and evidence rules.

Assessment Principles
Fairness – Are equal opportunity and access ensured for everyone in the assessment process?

Flexibility – Does the assessment provide different options to demonstrate competence according to individual needs and preferences?

Validity – Does the assessment evaluate what it is meant to evaluate? Is it a valid tool for measuring the required skill or knowledge?

Reliability – Will the assessment yield the same results every time, no matter who conducts the training? Will different assessors make the same decision on skill competence?

Core Rules of Evidence

Validity – Does the evidence confirm that the candidate has the skills, knowledge, and attributes described in the unit of competency and associated assessment requirements?
Sufficiency – Is there enough evidence to ensure that the learner has the skills and knowledge required?
Sufficiency – Is there sufficient evidence to confirm the learner has the required skills and knowledge?

Authenticity – Is the assessment tool verifying that the work belongs to the candidate?

Currency – Are the assessment tools based on current units of competency and up-to-date industry practices?

Despite being regularly covered in VET professional development and nationally recognised training, many tools still have issues with these requirements.

To prevent using learning resources that overlook some unit requirements, make sure to follow these guidelines:

Show What You Mean

Pay close attention to the verbs in the unit requirements and ensure they are addressed by the assessment item. For example, in the unit CHCECE032 Nurture babies and toddlers, one performance evidence requirement asks students to:

Perform each of the following at least once with two different babies under 12 months old in a safe environment, using age-appropriate verbal and non-verbal communication in accordance with service and regulatory requirements:

changing nappies

bottle preparation, bottle-feeding babies, and cleaning equipment

solid food prep and feeding babies

appropriately respond to baby signs and cues

settle infants for sleep and prepare them

monitor and encourage suitable physical exploration and gross motor skills for the age

Having students describe the nappy-changing process for babies under 12 months old doesn’t directly meet get more info the unit requirement. Unless the unit requirement is meant to assess underpinning knowledge (i.e., knowledge evidence), students should be performing the tasks.

Keep an Eye on Plurals!
Pay attention to the numbers. In our example on one of the unit requirements of CHCECE032, this single unit requirement calls for the students to complete the tasks at least once on two different babies under 12 months of age. Having students complete the tasks listed twice on just 1 baby won’t cut it.
Mind the numbers. In our CHCECE032 example, one unit requirement asks students to complete the tasks at least once with two different babies under 12 months old. Doing the tasks twice with one baby doesn’t suffice.

All or Nothing

Observe the lists. As mentioned above, if students perform only half the tasks listed, it’s non-compliant. Each assessment item must address all requirements, or the student is not yet competent and the assessment tool is non-compliant.
Can you be more specific?
Clarify Further

Each assessment item should have clear and specific benchmark answers to guide the assessor’s judgment on the student’s competence. Hence, it’s important that your instructions do not confuse students or assessors. For instance:
What kind of information can be included in a work package?
What details can be included in a work package?

Answers may include:

Mandatory resources

Associated costs

Time span of activities

Allocated roles and responsibilities

When an assessment item calls for several answers, indicate the number of answers required from a student. This way, your assessment remains reliable, and the evidence collected is valid.

This is also true for assessment items with double-barrelled questions or questions that require more than one answer at once. Such questions can confuse both students and assessors, as illustrated in the example below:

Name a hazard and/or environmental issue in the work area and pick the most effective hazard control hierarchy.

Possible answers include, but are not limited to:

Weather conditions – work area isolation, engineering, PPE

Work area and ground conditions – eliminating hazards, isolating, engineering controls

People – isolation, engineering, administrative controls

Structural hazards – substitution, isolation, engineering controls

Chemical hazards – isolation, engineering, administration

Equipment or machinery – isolation, use of engineering controls, administrative controls

Avoiding double-barrelled questions makes it easier for students to respond and for assessors to accurately judge student competence.

Seeing these requirements, you might wonder, “Don’t learning resource developers provide audit guarantees?” However, these guarantees mean you must wait for an audit to rectify noncompliance. This affects your compliance history, so it’s wiser to take a safe and compliant approach.